Santosha Unisex Sportshell
Santosha Unisex Sportshell
The Unisex Sportshell is engineered to provide protection from the elements while remaining lightweight and comfortable.
- Made from wind proof and water resistance Hydrasheen material
- Lip elastic around waist and cuffs for a sealed fit
Returns & Refunds
Returns & Refunds
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at reception@cycling-sa.co.za . Please note that returns will need to be sent to the following address: Silhouette Factory, 11 Carl Preller Street, Parys, Free State.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at reception@cycling-sa.co.za .
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please note that postage and 5% banking costs will be deducted from the refund amount regardless of whether your order was <Free Delivery> for over R800. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at reception@cycling-sa.co.za .
Care Instructions
Care Instructions
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Courier anywhere in South Africa
We make use of FastWay couriers to deliver orders anywhere in South Africa at an additional fee of R95.
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Free Delivery over R800
Orders over R800 delivered for free.